Services List
Below is a list of other community services available in the Western Bay of Plenty that may be helpful for you and your whānau. We have also included various websites and apps.
Please note that this list is not exhaustive and only includes free/low-cost services that you can access without a referral. If you need specific support that is not mentioned, contact us, and we can point you in the right direction.
Mental Health and Wellbeing Support
A range of services and resources to meet the mental health needs of the trans, non-binary, and gender-diverse community
Subsidised counselling for individuals, children, and families/whanau whose lives are affected by grief and loss
St Peters House
Services to support your mental health and wellbeing including counselling (individual and couples), parenting courses, and self-development courses
Tautoko Mai
24-hour sexual harm support including a crisis support service, medical exams, and facilitating access to ACC sensitive claims counselling.
Range of services including family harm support, addiction counselling, trauma counselling (both adults and tamariki), and peer support for tangata whai ora of mental health and addiction services
Services for people experiencing mental illness and/or addiction aimed at developing meaningful relationships and facilitating community inclusion and participation
Kaupapa Māori centred community mental services for tamariki, adults, and older people including support for whānau
Addiction and Substance Use Support
Hamner Clinic
Outpatient treatment for individuals and their whānau who are affected by alcohol and other drug dependence
Salvation Army Bridge Program
Recovery-focused program to reduce the physical, physiological, and social harm that can result from the use of alcohol and or other drugs
Information about the effects of substance use, safer use, where to get support, and how to support someone who is using alcohol and other drugs
Support for Young People
Wraparound support and NZQA-accredited education/training programs for rangatahi who have struggled or are struggling to engage in education or need help with employment
Community and hospital-based teaching for school-aged students who are too unwell to attend their regular school
Activity-based mentoring, therapy, and camps designed to empower rangatahi and unleash their potential
Support for young people and their families including mentoring, residential care, and parenting support.
Bay of Plenty Youth Development Trust
A range of programs for rangatahi to support their health and well-being, link them to employment and study/training pathways, develop resilience, and engage in meaningful activity
Mental health support for rangatahi experiencing mild-moderate mental health concerns including talking therapy, mentoring, and recreational activities
Support through surf therapy for rangatahi who have been caught up in lifestyles of drugs, alcohol, and crime, and have slipped through the cracks of conventional intervention
Counselling and support services for rangatahi 25 and under and their families seeking help with alcohol or drug problems
The Lowdown
An online space where rangatahi can find support and information for hauora, identity, culture, and mental health
An e-therapy game designed to equip rangatahi with life skills to power through stressful and negative emotions
Free counseling for anyone under 25
Parenting/Whānau Support Plunket
Support for the health and wellbeing of tamariki under five and their whānau
Bellyful
Delivery of free meals to whānau with babies and young children who need support
Bravehearts
Support service for people with loved ones with substance use and addiction issues
EDANZ
Support for people caring for someone with an eating disorder
Families Achieving Balance
Social services for vulnerable whānau. This includes support for parenting, family harm, trauma, financial stress, and relationship breakdowns. They also run programs for parents, grandparents, children, and youth.
Family Works Northern
Social services for whānau including counselling (for families, individuals, and children/young people), social work support, and parenting courses.
Parent to Parent
Support for whānau of disabled and neurodiverse people including resources and support groups for parents and siblings
Kidz Need Dadz
Support for dads including weekly support groups and one-on-one sessions to help support fathers with the day-to-day challenges of parenting
(not currently accepting new whānau)
A place for neurodiverse tamariki who struggle with mainstream schooling that provides them with safe and supportive social environment for not only them but their whānau as well
Resources and information to improve child mental health - including resources for children who have a parent with mental health challenges/parenting when you are struggling with your mental health
Parenting helpline and counselling for parents, caregivers, and whānau in Aotearoa.
Fun, creative activities to do with tamariki to look after their wellbeing and feel good
A website designed to help you navigate life's challenges including tools and advice for parenting and wellbeing
Accurate and reliable information for parents and whānau about the health and wellbeing of tamariki
Legal and Financial Support
Free legal advice for people on low incomes or with disabilities/other disadvantages
Free financial, budgeting, and debt relief advice (including money management)
Information and advice to help people understand their rights, responsibilities, and support services available to them
Online service with tools and resources to help you manage your money
Family Harm Support
Safehouse and support services for women experiencing family harm
Tauranga Living Without Violence
Support for both victims and perpetrators of family harm (including a program for children)
Immediate help and support to women, children, and youth of Asian, African, and Middle Eastern origin who have experienced sexual abuse, domestic violence, and discrimination
Other
Charity dedicated to supporting the dignity and wellbeing of people over 65 offering social activities and support services
Access to affordable, confidential, non-judgemental sexual and reproductive health care, information, and advice
An online hub set up to help you access support in the community by simply submitting a request through their website – this includes help with food, mental health, disability, employment, and financial/legal issues
Apps and Websites Worth Checking Out
Just A Thought
Online evidence-based therapy courses to improve your mental health
Mindfulness and meditation app
Online tools and resources to support your wellbeing
An online hub where you can access tools to boost your well-being - created by rangatahi for rangatahi.
Te reo Māori holistic wellbeing app
Māori meditation and mindfulness app
An online tool to help you work through problems and find solutions